A photo will not open
Check your system settings to make sure Fogpane can access the selected photos. You can grant access only to specific files.
Fogpane support
How can we
help you?
In your message, include your device model, operating-system version, and a brief description of the issue. Do not send passwords or payment information.
Contact for technical and privacy matters
fogapp@proton.me
We usually reply within a few business days.
I cannot save my creation
Make sure your device has free storage and that the app has permission to add photos to your library.
I want to delete my data
You can delete creations directly from the Fogpane gallery. The app does not create user accounts. Uninstalling it generally removes data from the app's private space, subject to system backups.
Purchases and restoration
Purchases are handled by your device's app store. If you encounter a problem, use the restore-purchases feature in Fogpane or contact us.